Payment Policy

Last updated: 22 September 2026

VEYLSTON is operated by AURELIOBRAND LLC. This policy explains how payment information is presented and how to contact us about a payment.

Payment methods

The payment methods available for your order are shown at checkout. Availability can depend on your location, device, currency and the payment provider. Please select from the methods displayed for your order.

Prices, currency and charges

Prices and the selected currency are displayed in the store. Check the product price, any delivery charge and the final total before confirming your order. If your bank account uses a different currency, your bank or payment provider may apply its own conversion rate or fee.

Any payment authorisation or completed charge will be shown by your payment provider. If a payment is declined, check your details or contact your provider before trying again. Please contact us if you believe you have been charged twice.

Payment security

Checkout is provided through Shopify and the payment providers offered there. Use the secure checkout to make a payment. Do not send full card details, card security codes or account passwords by email or through the contact form.

Cancellations and refunds

Your cancellation and refund rights are set out in our Return & Refund Policy. Refunds are returned using the original payment method unless another method is agreed with you. Your bank or payment provider may need additional time to display a refund after it has been issued.

Contacting us about a payment does not limit your statutory rights or any rights you may have with your payment provider.

Contact and business details

Email: support@veylston.com
Business phone: +44 786 260 8541
Email customer support: Monday–Friday 9:00am–5:00pm.

Registered office: AURELIOBRAND LLC, 5830 E 2nd St, Casper, Wyoming 82609, USA.

Warehouse and returns address: Chelsea House, Chelsea St, New Basford, Nottingham NG7 7HP, United Kingdom.